Peace Of Mind Website Maintenance

Why Do You Need Maintenance?

In this day and age, it is more important than ever to keep on top of website maintenance. Websites and website security software need to be checked, maintained and updated on a regular basis. This can be a tedious and arduous task.

If you own a WordPress website, you need to not only be updating WordPress, it’s themes and plugins regularly, you also need to make sure you have a quality security plugin installed and have the know-how to identify issues and resolve them.

You also need to be making regular backups of your site, as well as being ready and able to troubleshoot any problems that may arise. All of this can take up hours of your precious time.

Why not protect your WordPress investment, and spend less time worrying, and more time doing what you do best by letting us maintain your website for you?

We’re Website and WordPress professionals, and we’ve been doing this for over a decade.

What can we offer?

Peace of Mind! Above and beyond all the technical assistant, what we can offer is Peace of Mind. You can rest safely in the knowledge that someone is guarding your investment.

We can keep your WordPress installation and its related plugins and themes updated regularly.

We can set up appropriate security plugins and then monitor and maintain your websites security.

We can back up your entire website on a monthly, fortnightly, weekly or daily basis and in the unfortunate event of your site being compromised, we can have your website back online quickly.

By having us maintain your website, you’re decreasing the risk of your site being down or needing major repairs, which could cost hundreds or thousands of dollars down the track.

WordPress is a continually evolving website framework. We’re WordPress fanatics! As WordPress evolves, so do bugs and potential conflicts. By working with us, you’re also future-proofing your website investment.

Choose a monthly or yearly plan that suits you or your business’s needs

Plans are month by month or annually and can be changed any time.

Save up to $120 by subscribing to an annual plan

STARTER

39.99
per month


  • Update WordPress, plugins and themes (once a month)
  • Monthly website backups
  • Maintain and monitor basic Security Measures
  • No lock-in contract (cancel anytime)
  • Fortnightly spam cleaning
  • 30 minutes each month of Technical Support, design changes or content management (text, photos, blog posts)
  • Additional Technical Support, Design Changes and Content Management hours charged at $75 per hour (normally $100 per hour)
EXTRA

99.99
per month


  • Update WordPress, plugins and themes (Once a Week)
  • Weekly website backups
  • Maintain and monitor basic Security Measures
  • Weekly spam cleaning
  • 1 hour each month of Technical Support, design changes or content management (text, photos, blog posts)
  • Additional Technical Support, Design Changes and Content Management hours charged at $75 per hour (normally $100 per hour)
  • No lock-in contract (cancel anytime)
STARTER

29.99
per month
(billed annually)


  • Update WordPress, plugins and themes (once a month)
  • Monthly website backups
  • Maintain and monitor basic Security Measures
  • Fortnightly spam cleaning
  • 30 minutes each month of Technical Support, design changes or content management (text, photos, blog posts)
  • Additional Technical Support, Design Changes and Content Management hours charged at $75 per hour (normally $100 per hour)
EXTRA

89.99
per month
(billed annually)


  • Update WordPress, plugins and themes (Once a Week)
  • Weekly website backups
  • Maintain and monitor basic Security Measures
  • Weekly spam cleaning
  • 1 hour each month of Technical Support, design changes or content management (text, photos, blog posts)
  • Additional Technical Support, Design Changes and Content Management hours charged at $75 per hour (normally $100 per hour)

One Off Website Maintenance

SINGLE JOB

$99.00

Even if you don’t require ongoing support or maintenance, we can still undertake one-off jobs for you. If you haven’t updated WordPress or it’s plugins in a long time, chances are that updating after such a long period could break your site in some way. Why take that chance?

We can undertake a thorough website check on your site, detect any unsafe plugins and offer replacement suggestions for any obsolete plugins you may have. We can also fix any issues that may arise with updating your site that you may not be able to do yourself.

We will install and setup an appropriate security plugin if none is installed, or update your current security plugin if you already have one, as well as give your website a thorough spam cleansing (if needed).

WEBSITE MIGRATION

$129.00

WordPress is one of the easiest content management systems to use for your website. Unfortunately, if you have to move your WordPress website to another web host for whatever reason, the migration process is not so simple. Unless you know what you are doing, you’re looking at possible downtime for your website, or even worse.

We’ve migrated literally hundreds of WordPress websites from one host to another over the years, so why not let us take care of your website migration for you. We can back-up your site to our own servers, and then copy the website and database to your new web hosting provider on the same day!

We will then point your domain name (www.mybusinessname.com) to your new web host. Your website will not be offline during the process, and once set up, will quietly switch over to your new hosting environment once completed.

No matter what your website needs, we can maintain, modify, design or redesign your website

Give us a call today, or contact us via this form, and see how we can help you

Frequently Asked Questions

If you have any questions prior to purchase that aren’t covered in the FAQ’s then please get in touch with us.

How many sites are included in each plan?

All of our maintenance plans are for one website only. You can sign up multiple times for more than one website, or if you have a lot of websites needing monthly maintenance, please contact us to discuss your options.

What do I need to provide once I sign up?

You will need to provide login details for your WordPress website with administrator privileges. If we need anything else, we will let you know.

What are my payment options?

All of our monthly maintenance plans are processed via direct debit using either your bank account or credit card details.

All annual subscriptions and one-off jobs are processed via Credit Card or Bank Transfer (via PayPal).

If you wish to cancel your monthly subscription, then please contact us at least 3 business days prior to your next payment to ensure you don’t pay for the next month.

Can I sign up for just one month?

Yes. Our month by month plans have no contract. You can cancel your plan at any time within the first month, or before the next due date in subsequent months.

How frequently will you update my website and plugins?

Depending on the maintenance plan you signed up for, WordPress and Plugins will be updated on a monthly, fortnightly, weekly or daily basis.

For any major WordPress or Plugin updates we will usually wait a couple of weeks for all the bugs to be ironed out before applying these updates. If any issues arise that require an urgent update we will take care of this, free of charge.

How often will you backup my site?

Depending on the maintenance plan you signed up for, Your WordPress installation will be backed up on a monthly, fortnightly, weekly or daily basis.

If in the unfortunate event, your site is compromised or goes offline due to serious issues, we can have your site restored to its most recent backup very quickly.

What does Maintain & Monitor Basic Security Measures mean?

When you sign up on one of our plans, if you do not already have a security plugin looking after your website, we will install and setup one for you. Once your new – or current – security plugin is installed and setup correctly, we will redirect all security warnings straight to us to monitor, and fix any issues that may arise.

We will also make sure that your security updates are always current. If anything major happens that disrupts the normal functioning of your website, we will notify you of the problem, with an ETA of resolution, and then will contact you again when the issue is resolved.

One or more of my plugins are no longer supported. What do I do?

Just because a plugin is no longer supported, doesn’t mean it will not function. If there are no security or compatibility issues, it can remain on your website. If you want to update to a different – similarly functioning – plugin or your plugin begins to have compatibility or security issues, then we can advise on suitable (and better) up-to-date alternatives.

What happens if a WordPress update or plugin breaks my site?

No problems. Your website will be rolled back to the last stable backup before the problems arose. From time to time WordPress plugin updates (especially e-commerce functionality) can break a website. Our regular website updates are all checked prior to updating for compatibility issues though. If something does happen, and your site breaks, we can get you back up very quickly.

Please note that if your website breaks due to custom plugins or issues that arise because of end-users, there may be a fee involved in fixing the issue. If this issue does arise, we will always contact you before charging any fees to you.

I’m having problems with my website now. Will signing up fix my problems?

Once you sign up to a plan, we will get your login details and do a thorough audit of your site. If the issue is fairly straightforward and falls within the bounds of the maintenance plan, we will be able to fix your problems on the day. If the issue is more complex, we will advise you of the problem, and costs involved before the plan can commence.

If you are having any concerns about any large costs, we’re more than happy to take a look at your site prior to signing up. Please contact us and someone will get back to you ASAP to help out.

What if my site is already broken or offline? Can you help me?

Yes, we can. If you get in touch with us here, we’ll take a look at your website issue/s and give you an idea of what needs to be done to fix it, how long it will take, and an approximate estimate of charges.

Do you offer website migration from one web host to another?

At present website migrations are not included in our maintenance plans. If you require a website migration from one web host to another, then these are charged at a one-off fee of $129.00, and are usually completed on the day requested.

If you want us to undertake a site migration for you, please choose the Website Migration option above.

Get In Touch
If you have any questions, suggestions or just want to say hi, then feel free to send us a message anytime.

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